TTEC Holdings, Inc. Files 2023 Annual Report on Form 10-K
Ticker: TTEC · Form: 10-K · Filed: Feb 29, 2024 · CIK: 1013880
| Field | Detail |
|---|---|
| Company | Ttec Holdings, INC. (TTEC) |
| Form Type | 10-K |
| Filed Date | Feb 29, 2024 |
| Risk Level | medium |
| Pages | 14 |
| Reading Time | 17 min |
| Key Dollar Amounts | $0.01, $2.463 b, $487 m, $1.976 b |
| Sentiment | neutral |
Sentiment: neutral
Topics: 10-K, Annual Report, TTEC Holdings, Financials, Customer Experience
TL;DR
<b>TTEC Holdings, Inc. has submitted its 2023 annual report (10-K), detailing its financial performance and operations for the fiscal year ending December 31, 2023.</b>
AI Summary
TTEC Holdings, Inc. (TTEC) filed a Annual Report (10-K) with the SEC on February 29, 2024. TTEC Holdings, Inc. filed its annual report on Form 10-K for the fiscal year ended December 31, 2023. The filing covers the period from January 1, 2023, to December 31, 2023. The company's principal executive offices are located in Greenwood Village, Colorado. TTEC Holdings, Inc. was formerly known as TELETECH HOLDINGS INC. The company operates within the Services-Help Supply Services industry, SIC code 7363.
Why It Matters
For investors and stakeholders tracking TTEC Holdings, Inc., this filing contains several important signals. This 10-K filing provides a comprehensive overview of TTEC's financial health, operational strategies, and risk factors for the past fiscal year, crucial for investors and stakeholders to assess the company's performance and future outlook. The detailed financial statements and disclosures within the report are essential for understanding TTEC's revenue streams, profitability, debt levels, and overall market position within the customer experience and technology services sector.
Risk Assessment
Risk Level: medium — TTEC Holdings, Inc. shows moderate risk based on this filing. The filing is a standard 10-K, which is a routine annual disclosure. However, the complexity of the services industry and potential economic shifts introduce inherent medium risks.
Analyst Insight
Investors should review the detailed financial statements and risk factors in the 10-K to assess TTEC's performance and strategic direction for the upcoming year.
Key Numbers
- 2023-12-31 — Fiscal Year End (The end date of the reporting period.)
- 2024-02-29 — Filing Date (The date the 10-K was filed with the SEC.)
- 7363 — SIC Code (Standard Industrial Classification code for Services-Help Supply Services.)
Key Players & Entities
- TTEC Holdings, Inc. (company) — Filer name
- TELETECH HOLDINGS INC (company) — Former company name
- Greenwood Village, CO (location) — Business address city and state
- 7363 (industry_code) — Standard Industrial Classification code
- 2023-12-31 (date) — Fiscal year end date
- 2024-02-29 (date) — Filing date
FAQ
When did TTEC Holdings, Inc. file this 10-K?
TTEC Holdings, Inc. filed this Annual Report (10-K) with the SEC on February 29, 2024.
What is a 10-K filing?
A 10-K is a comprehensive annual financial report required by the SEC, covering audited financials, business operations, risk factors, and management discussion. This particular 10-K was filed by TTEC Holdings, Inc. (TTEC).
Where can I read the original 10-K filing from TTEC Holdings, Inc.?
You can access the original filing directly on the SEC's EDGAR system. The filing is publicly available and includes all exhibits and attachments submitted by TTEC Holdings, Inc..
What are the key takeaways from TTEC Holdings, Inc.'s 10-K?
TTEC Holdings, Inc. filed this 10-K on February 29, 2024. Key takeaways: TTEC Holdings, Inc. filed its annual report on Form 10-K for the fiscal year ended December 31, 2023.. The filing covers the period from January 1, 2023, to December 31, 2023.. The company's principal executive offices are located in Greenwood Village, Colorado..
Is TTEC Holdings, Inc. a risky investment based on this filing?
Based on this 10-K, TTEC Holdings, Inc. presents a moderate-risk profile. The filing is a standard 10-K, which is a routine annual disclosure. However, the complexity of the services industry and potential economic shifts introduce inherent medium risks.
What should investors do after reading TTEC Holdings, Inc.'s 10-K?
Investors should review the detailed financial statements and risk factors in the 10-K to assess TTEC's performance and strategic direction for the upcoming year. The overall sentiment from this filing is neutral.
Risk Factors
- Market and Economic Conditions [medium — market]: The company's business, financial condition, and results of operations could be materially and adversely affected by changes in general economic conditions, including economic downturns, inflation, and interest rate fluctuations.
- Dependence on Key Clients [medium — operational]: A significant portion of TTEC's revenue is derived from a limited number of clients, and the loss of any of these key clients could have a material adverse effect on its business.
- Data Privacy and Security Regulations [medium — regulatory]: The company's operations are subject to various data privacy and security laws and regulations, and failure to comply could result in significant penalties and reputational damage.
Key Dates
- 2023-12-31: Fiscal Year End — Marks the end of the reporting period for the 10-K filing.
- 2024-02-29: Filing Date — The date TTEC Holdings, Inc. officially submitted its 10-K to the SEC.
Filing Stats: 4,342 words · 17 min read · ~14 pages · Grade level 19.8 · Accepted 2024-02-29 17:00:23
Key Financial Figures
- $0.01 — Common stock of TTEC Holdings, Inc., $0.01 par value per share TTEC NASDAQ S
- $2.463 b — onals. Our revenue for fiscal 2023 was $2.463 billion, approximately $487 million, or 2
- $487 m — 2023 was $2.463 billion, approximately $487 million, or 20%, which came from our TTEC
- $1.976 b — came from our TTEC Digital segment and $1.976 billion, or 80%, which came from our TTEC
Filing Documents
- ttec-20231231x10k.htm (10-K) — 4336KB
- ttec-20231231xex10d34.htm (EX-10.34) — 17KB
- ttec-20231231xex10d98.htm (EX-10.98) — 147KB
- ttec-20231231xex21d1.htm (EX-21.1) — 31KB
- ttec-20231231xex23d1.htm (EX-23.1) — 4KB
- ttec-20231231xex24d1.htm (EX-24.1) — 33KB
- ttec-20231231xex31d1.htm (EX-31.1) — 21KB
- ttec-20231231xex31d2.htm (EX-31.2) — 21KB
- ttec-20231231xex32d1.htm (EX-32.1) — 10KB
- ttec-20231231xex32d2.htm (EX-32.2) — 11KB
- ttec-20231231xex97d1.htm (EX-97.1) — 43KB
- ttec-20231231x10k005.jpg (GRAPHIC) — 77KB
- 0001558370-24-002207.txt ( ) — 20099KB
- ttec-20231231.xsd (EX-101.SCH) — 88KB
- ttec-20231231_cal.xml (EX-101.CAL) — 132KB
- ttec-20231231_def.xml (EX-101.DEF) — 390KB
- ttec-20231231_lab.xml (EX-101.LAB) — 770KB
- ttec-20231231_pre.xml (EX-101.PRE) — 682KB
- ttec-20231231x10k_htm.xml (XML) — 4817KB
Business
Business 1 Item 1A.
Risk Factors
Risk Factors 8 Item 1B. Unresolved Staff Comments 26 Item 1C. Cybersecurity 26 Item 2.
Properties
Properties 28 Item 3.
Legal Proceedings
Legal Proceedings 29 Item 4. Mine Safety Disclosures 29 PART II. Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 29 Item 6. <Reserved> 30 Item 7.
Management's Discussion and Analysis of Financial Condition and Results of Operations
Management's Discussion and Analysis of Financial Condition and Results of Operations 31 Item 7A.
Quantitative and Qualitative Disclosures About Market Risk
Quantitative and Qualitative Disclosures About Market Risk 43 Item 8.
Financial Statements and Supplementary Data
Financial Statements and Supplementary Data 45 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 46 Item 9A.
Controls and Procedures
Controls and Procedures 46 Item 9B. Other Information 47 Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 47 PART III Item 10. Directors, Executive Officers and Corporate Governance 47 Item 11.
Executive Compensation
Executive Compensation 48 Item 12.
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 48 Item 13. Certain Relationships and Related Transactions, and Director Independence 48 Item 14. Principal Accountants Fees and Services 48 PART IV Item 15. Exhibits and Financial Statement Schedules 48 Item 16. Form 10-K Summary 51
SIGNATURES
SIGNATURES 52 INDEX TO THE CONSOLIDATED FINANCIAL STATEMENTS OF TTEC HOLDINGS, INC. F- 1 i Table of Contents CAUTIONARY NOTE ABOUT FORWARD-LOOKING STATEMENT S This Annual Report on Form 10-K contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934, and the Private Securities Litigation Reform Act of 1995. Forward-looking statements include, but are not limited to, statements regarding our operations, expected financial condition, results of operation, effective tax rate, cash flow, leverage, liquidity, business strategy, competitive position, demand for our services in international operations, acquisition opportunities and impact of acquisitions, capital allocation and dividends, growth opportunities, spending, capital expenditures and investments, competition and market forecasts, industry trends, our human capital resources, and other business matters that are based on our current expectations, assumptions, and projections with respect to the future, and are not a guarantee of performance. In this report, when we use words such as "may," "believe," "plan," "will," "anticipate," "estimate," "expect," "intend," "project," "would," "could," "target," or similar expressions, or when we discuss our strategy, plans, goals, initiatives, or objectives, we are making forward-looking statements. Unless otherwise indicated or except where the context otherwise requires, the terms "TTEC," "the Company," "we," "us" and "our" and other similar terms in this report refer to TTEC Holdings, Inc. and its subsidiaries. We caution you not to rely unduly on any forward-looking statements. Actual results may differ materially from those expressed in the forward-looking statements, and you should review and consider, carefully, the risks, uncertainties, and other factors that affect our business and may cause such differences as outlined in the section of this report entitled